Terms & Conditions
Perpetuity Training Ltd and ARC Training International Ltd
All bookings should be accompanied by a completed booking form, either via the website or emailed to firstname.lastname@example.org
Payment is due upon booking. Payment details and timescales will be shown on the invoice issued. All Payments must be made in GBP. Learners will not be able to join the course if payment has not been received prior to the start date. All course fees and other charges are subject to UK Value Added Tax, where applicable.
Accommodation is not provided (unless otherwise stated) and is the responsibility of the learner.
Cancellations and Changing Course dates
Classroom courses (including virtual delivery): Cancellations must be made in writing via email and will only take effect from the date of receipt. Full refunds will only be provided if the course is cancelled 40 working days before the start of the course. We are happy to accept alternative learners from the same organisation in place of the cancelled delegate – at no extra charge.
Cancellation charges will be applied to invoiced amount as follows (these are working days):
- More than 40 days prior to course start date: No charge
- Between 20-40 days prior to course start date: 30%
- Between 14-20 days prior to course start date: 70%
- Less than 14 days prior to course start date: 100%
- No refund will be considered post-course start date
Perpetuity Training Ltd and ARC Training International Ltd reserve the right to cancel an event at any time, without liability, in which case all training fees will be refunded in full, or your place will be transferred to the next course date. However, Perpetuity Training Ltd and ARC Training International Ltd cannot be held liable for any other expenses incurred by participants or their companies due to the cancellation.
Perpetuity Training Ltd and ARC Training International Ltd hold no liability for any consequence of force majeure including, but not limited to, severe weather, acts of Government, strikes, transport delays, unavailability of personnel due to illness.
Online courses purchased directly with us
You have 12 months to access your online course. After this period, you can extend the access to the course for an additional fee of £150 per course. To do this, please email us to request the extension. This does not apply to the MSc, or Security Institute courses. Please note that for the Security Institute courses, you must let us know if you require an extension to continue accessing your online learning platform profile. We are unable to offer refunds for online courses.
Online courses and purchases made from REED.co.uk
Under this policy, you may cancel your purchase of the course within the period of 14 calendar days from the date on which the contract of purchase is concluded. This is called a “Cancellation Period”. Note that if you redeem your voucher (or start the training course) during the Cancellation Period, you expressly request us to begin providing the course materials and you acknowledge that you lose your right to cancel the purchase of the course and get any refund for it.
In case you decide to cancel your purchase of a course, it can be done in the following way: By emailing email@example.com stating your name, email address, voucher number or invoice number and reason for refund.
If you cancel the purchase of a course within 14 calendar days as mentioned above, we will refund you for all payments made as a part of your purchase within 14 calendar days from the day we accept that you are entitled to a refund.
Changes to advertised details
Perpetuity Training Ltd and ARC Training International Ltd reserve the right to change the venue /speakers/presentations at any time, with or without notice.
All course material is the copyright and intellectual property of ARC Training International Ltd. We reserve all rights.
Change of delegate
Course delegates may be substituted at any time prior to the start of the Course if agreed by us in writing and any course eligibility criteria can still be met.
Our contract with you is made under English law and any dispute will be dealt with in the English courts if alternative dispute resolution procedures fail or we cannot resolve the matter amicably.
Views and opinions
The views and opinions of the course tutors or attendees are their own and do not necessarily reflect those of Perpetuity Training Ltd and ARC Training International Ltd.
Sales and promotions
There is no cash equivalent to offers and sales promotions. We reserve the right to withdraw or change offers at any time. There are limited places on training courses so we offer a first come, first served basis. Only one discount promotion can be used in a transaction. All rights reserved.
In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with .
The training and notes provided by Perpetuity Training Ltd and ARC Training International Ltd cannot be utilised for the purposes of legal interpretation, and neither Perpetuity Training Ltd or ARC Training International Ltd, its trainers or staff can accept responsibility for the actions of persons interpreting or acting upon the material in litigation. Nor can Perpetuity Training Ltd accept responsibility for any injury or loss as a result of relying on the training or training notes. All actions by an individual should be designed in relation to their specific circumstances, and where any doubts exist a specialist should be consulted.