Workplace Investigations and Interviewing

Qualification………… BTEC Level 4
Duration……………….five-day course

Professionals from all industries can be called upon to conduct investigations within the workplace. It’s imperative that impartiality and fairness are adopted by those tasked with the investigation, but there is a lot more to consider here.

The purpose of the investigation may be to establish whether a crime has been committed. Perhaps a complaint has been raised, or an incident has happened which requires analysis. It may be a suspicion of malpractice, or the organisation is suffering from internal theft. Often, investigations can lead to supporting potential litigation and/or internal disciplinary procedures.

This popular classroom training course provides the basic skills and knowledge necessary to undertake fair, legally-compliant and effective investigations. You’ll leave your training with a thorough understanding of the relationship between employment law to criminal law.  You’ll cover corporate risk, the nuances of body language and questioning styles and techniques.

The training course is delivered by subject matter experts, using interactive case studies and practical scenarios. It is based on UK law, and considers international legal frameworks. The training draws out specific details from jurisdictions represented by the learner group.

Although this training course includes elements of ‘security’, it is not just aimed at those within security departments. We welcome those from HR, Facilities, general management roles, and many functions which sit outside the traditional security manager. Your tutor will ensure your personal and professional motivations for wishing to complete this training is understood and catered to.

Core content

  • What is a workplace investigation?
  • Investigations and risk management
  • Investigation planning
  • Investigation methodology
  • Criminal and civil law
  • Evidence
    • Types of evidence
    • Scene preservation
    • Evidence handling
    • Continuity of evidence
  • Statement writing
  • Communication skills
  • Interview techniques
  • Concluding investigations
  • File and report preparation

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