Workplace Investigations and Interviewing

Qualification………… BTEC Level 4
Duration……………….five-day course

Managers and supervisory staff are often called upon to conduct malpractice investigations within the workplace. The purpose of the investigation may be to establish whether a crime has been committed prior to engaging law enforcement, or it may be in support of potential litigation and/or internal disciplinary procedures.

This highly popular course provides the basic skills and knowledge necessary to undertake fair, legally compliant and effective internal investigations. From understanding the relationship between employment law, criminal law and corporate risk to the nuances of body language, questioning styles and techniques, this qualification is relevant to those new to their role and as a refresher for the more experienced.

This programme is highly interactive, with many practical elements delivered through exercise scenarios, role play, presentations and practical activity. It is based on UK law, but considers international legal frameworks and draws out specific details from jurisdictions represented by the learner group.

Core content

  • What is a workplace investigation
  • Investigations and risk management
  • Investigation planning
  • Investigation methodology
  • Criminal and civil law
  • Evidence
    • Types of evidence
    • Scene preservation
    • Evidence handling
    • Continuity of evidence
  • Statement writing
  • Communication skills
  • Interview techniques
  • Concluding investigations
  • File and report preparation

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