Workplace Investigations & Interviewing – Virtual classroom

Qualification………… SRF BTEC Level 4
Duration………………Live virtual classroom, delivered via Zoom over 5 days
CPE…………………….Earn 4 CPE points upon completion of this course


This live virtual classroom is delivered via Zoom, and you’ll participate in the same way as you would in a normal classroom. The tutor will guide you through the course, scenarios, and case files, and the group discussions and workbooks form part of the BTEC Level 4 assessments.

Professionals from all industries can be called upon to conduct investigations within the workplace. It’s crucial that impartiality and fairness are adopted by those tasked with the investigation, but there is a lot more to consider here.

The purpose of the investigation may be to establish whether a crime has been committed. Perhaps a complaint has been raised, or an incident has happened which requires analysis. It may be a suspicion of malpractice, or the organisation is suffering from internal theft. Investigations can lead to supporting potential litigation, or internal disciplinary procedures.

This popular training course provides the basic skills and knowledge necessary to undertake fair, legally-compliant and effective investigations. You’ll leave training with a thorough understanding of the relationship between employment law to criminal law.  You’ll cover corporate risk, the nuances of body language and questioning styles and techniques.

The training course is delivered by subject matter experts, using interactive case studies and practical scenarios. It is based on UK law, and considers international legal frameworks. The training draws out specific details from jurisdictions represented by the learner group.

Although this training course includes elements of ‘security’, it is not just aimed at those within security departments. We welcome those from HR, Facilities, general management roles, and many functions which sit outside that of the traditional security manager. Your tutor will ensure your personal and professional motivations for wishing to complete this training is understood and catered to.

Core content

  • What is a workplace investigation?
  • Investigations and risk management
  • Investigation planning
  • Investigation methodology
  • Criminal and civil law
  • Evidence
    • Types of evidence
    • Scene preservation
    • Evidence handling
    • Continuity of evidence
  • Statement writing
  • Communication skills
  • Interview techniques
  • Concluding investigations
  • File and report preparation

Virtual classroom delivery

Please note that you will need a stable internet connection, and a microphone, speakers and webcam. This is so you can fully interact with the class in the same way you would in a face-to-face training setting.

Bear in mind time zone differences; our classes are run using BST time zone.

All courses are delivered 09:00 to 5pm UK local time. Breaks are scheduled throughout the course.

You will complete the assessment workbook, and prepare for the next day, on the afternoons of each day.

We recommend you disable your email application when joining live classroom training; this is to minimise any distractions and interruptions, ensuring you are fully focused on the course.

If you’d like to discuss whether live virtual training is suitable for you, just get in touch with our team of specialist account managers – we’ll make sure you choose the right option.

What next?

If you’d like to join one of the scheduled virtual classroom courses, click the ‘book now’ button on the right hand side of the screen. You’ll be taken to our payment portal, and once the transaction is completed you’ll be registered and booked on to the course. Our team will email you the full joining instructions a few weeks before the course starts, and in the meantime if you have any questions then please let us know.

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